Within Komodo, there are two types of check-ins that staff/admins will be alerted to deal with which are urgent and recommended.

Difference between urgent and recommended check-ins

Urgent Check-ins

  • These are requested by students for a staff member to check-in with them

Recommended Check-ins

  • These are generated by Komodo from the wellbeing data submitted in surveys

Always deal with urgent check-ins first as students have requested them